---
title: Do You Have a Best Friend at Work? Why That Question Deserves More Than a Side-Eye
description: Gallup’s Q10 - “Do you have a best friend at work?” - often gets dismissed. But research shows workplace friendships are a powerful driver of engagement, wellbeing, and performance - for employees and leaders alike.
image: https://sparkengagement.com/hubfs/Q10.png
---

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# Do You Have a Best Friend at Work? Why That Question Deserves More Than a Side-Eye

![Karin Martino](https://sparkengagement.com/hubfs/MakenaLeePhotography-5045-1.jpg)

[Karin Martino August 11, 2025](https://sparkengagement.com/blog/author/karin-martino)

- [Employee Engagement](https://sparkengagement.com/blog/tag/employee-engagement)
- [Q12](https://sparkengagement.com/blog/tag/q12)
- 4 mins

**“Do you have a best friend at work?”**

If you’ve ever taken Gallup’s Q12 employee engagement survey, you’ve probably paused at this question. It’s the one that makes people tilt their heads, laugh a little, or glance awkwardly across the breakroom.

A *best friend*? At *work*?

For some, the answer is a confident yes. For others, it feels too personal or even unprofessional. But Gallup keeps asking it for a reason: having strong relationships at work is one of the most powerful predictors of engagement, wellbeing, and performance.

---

### Why Q10 Matters More Than You Think

 According to Gallup, employees who strongly agree that they have a best friend at work are:

- More engaged in their roles
- More likely to produce higher-quality work
- More likely to stay with their organization
- Less likely to get injured on the job
- More satisfied with their lives overall

Gallup has found that employees without a best friend at work have only a **1 in 12 chance** of being engaged. That’s a sobering statistic, especially considering how tightly engagement is linked to productivity, profitability, customer satisfaction, and retention.

---

### What Does a “Best Friend at Work” Actually Look Like?

Let’s clarify: Gallup isn’t suggesting everyone needs a work soulmate they hang out with on weekends.

 A best friend at work is someone who:

- Celebrates your wins and supports you during hard days
- Offers honest feedback because they want you to succeed
- Helps you think through tough decisions
- Shares the load when you’re overwhelmed
- Encourages your growth and cheers you on

It’s about **trust, loyalty, and support.** When people have that at work, they’re more likely to show up as their best selves - for their teammates, their customers, and the organization as a whole.

---

### Connection Isn’t Accidental - It’s Designed

As a former manager, I remember introducing this concept to my team by showing them a range of social and team-based activities. I asked them to place a dot on the ones they felt comfortable doing with coworkers.

The answers were all over the map. Some team members were up for a weekend camping trip or tubing down a river, while others preferred structured celebrations or team-based work projects. The activity revealed something important: **comfort levels vary, but the need for connection is universal.**

Creating opportunities for people to get to know one another - within their comfort zones - is part of what it means to lead well. That might look like:

- Collaborative projects with time for reflection and recognition
- Celebrating milestones or birthdays
- Organizing team challenges or shared learning experiences
- Building in space for casual conversation before meetings
- Encouraging peer coaching and support

Friendships don’t have to be forced - but the space for them to grow should be *intentional*.

---

### This Isn’t Just for Staff - Leaders Need It Too

Here’s something that doesn’t get talked about enough: **managers and leaders need strong relationships at work, too.**

Gallup found that only **21% of managers** strongly agree they have a best friend at work - compared to 30% of other employees. That gap matters.

Why? Because **managers are the linchpin of employee engagement**. When they feel isolated or disconnected, it doesn’t just impact their own wellbeing - it ripples across the teams they lead.

 Leaders who have trusted relationships at work are:

- More resilient during stressful seasons
- More likely to ask for help and give support
- Better equipped to lead authentically and empathetically
- Less likely to burn out or disengage

And when managers model connection, they give everyone else permission to do the same.

---

### Don’t Leave It to Chance

Strong workplace relationships aren’t a “nice to have” - they’re a strategic advantage. And in today’s world, where loneliness is rising and burnout is real, those connections are more important than ever.

If you’re a manager, ask yourself:  
**How are you creating opportunities for colleagues to become best friends at work?**  
It might feel small - but it could be the most impactful thing you do.

![Karin Martino](https://sparkengagement.com/hubfs/MakenaLeePhotography-5045-1.jpg)

### Karin Martino

Karin Martino is the founder of Spark Engagement and a Gallup-certified CliftonStrengths coach trained in Gallup's Q12 Engagement framework. With a Master's in Educational Leadership and certifications in Daniel Goleman and Six Seconds EQ models and training in Dare to Lead, Karin develops emotionally intelligent and effective people leaders - combining the inner work of emotional intelligence with the practical people leadership skills that help leaders and their teams truly thrive.

<https://www.linkedin.com/in/karin-martino> <https://www.sparkengagement.com?rel=author>

<https://sparkengagement.com/blog/author/karin-martino>

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