Recent Articles
For the past decade, organizations have poured millions of dollars into improving the employee experience (EX). New...
When I was teaching, there was an ongoing debate about what the optimal class size was. It became even more complicated...
I recently walked into a small clothing boutique at just the right moment—right as a manager was training a new...
What strong leaders do consistently and how you can strengthen each area. Great leadership isn’t about a title or a...
Only 27% of managers are engaged in their work, according to Gallup’s 2025 State of the Workforce report. Let that sink...
When my daughter began training at a fitness facility with guided coaching sessions, I found us reflecting on the...
Whenever I tell people that the first thing employees need to be engaged is to know what’s expected of them at work,...
There were times in my career as a manager when I avoided difficult conversations, none of which I am proud of. I can...
The Wall Street Journal recently spotlighted a new workplace trend: job hugging. Unlike the job-hopping days of the...
I recently had a conversation with the owner of a large company about the importance of the manager’s role in...